Feedback & complaints.
Dr Coory's practice welcomes feedback — positive and otherwise. Every concern is taken seriously and responded to.
How to provide feedback.
- In person — speak to reception or to Dr Coory directly at any consultation.
- By phone — 07 5493 8038 during business hours.
- By email — reception@scorthogroup.com.au
- By post — Suite 12, Sunshine Coast University Private Hospital, 3 Doherty Street, Birtinya QLD 4575
What to expect.
All written feedback receives a written acknowledgement within 3 business days and a complete response within 14 days. Where a clinical issue is raised, Dr Coory will personally review the matter.
External avenues.
If you remain dissatisfied with the response, you may contact:
- Office of the Health Ombudsman (Queensland) — 133 OHO (133 646) · oho.qld.gov.au
- Australian Health Practitioner Regulation Agency (AHPRA) — 1300 419 495 · ahpra.gov.au
For privacy concerns, contact the Office of the Australian Information Commissioner (OAIC).